FAQs
Shipping
Processing time
The time we need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to destination's customs.
Payment options
Secure options
Shopify keeps your payment information secure. Shopify shops never receive your credit card information.
Returns & exchanges
We gladly accept returns and exchanges
Contact us within: 30 days of delivery
Ship items back within: 30 days of delivery
We accept cancellations
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
• Custom or personalized orders.
• Items purchased over 30 days.
• Clearance items.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy policy
Do you offer Returns and Exchanges?
Yes, of course. Your satisfaction is important to us. If for any reason you're not satisfied with your purchase, please contact us within 30 days of delivery and we'll take it from there.
Frequently asked questions
Do you offer Returns and Exchanges?
Yes, of course. Your satisfaction is important to us. If for any reason you're not satisfied with your purchase, please contact us within 30 days of delivery and we'll take it from there.
How many days do you take to ship orders?
All products are made to order, which will alter shipping and delivery date depending on the quantities ordered. Our estimate processing and shipping times in our listing usually is for up to 5-10 mounts. Anything over than 10 mounts, processing days will be more but you can always send us a message to provide more precise estimates.